Your active and earlier Karma orders are under Activity. Open an earlier order to view its details and receipt, or send the receipt to your email.
Find an order
- Open Karma and select Activity in the bottom navigation.
- Choose Current for an active order or History for an earlier order.
- Select the order you need.
The order detail shows the location, order number, items, amount, pickup information, and status available for that purchase.
You need to sign in to see activity connected to your account. If the list is empty, open your profile and confirm that you are using the same email address, phone number, Apple account, or Google account used for the purchase.
Open the receipt
- Open the completed order under Activity → History.
- Select View receipt.
- Review the order number, date, items, discounts, VAT, payment method, service fee when applicable, and total paid.
- Select Send receipt to email when you need an emailed copy.
- Confirm the email address and select Send receipt.
Karma confirms when the receipt has been sent. The receipt remains available under Activity even if receipt emails are turned off.
Turn receipt emails on or off
- Open your profile from the avatar.
- Open Notifications.
- Under Email, change Receipts by email.
This setting affects future receipt emails. It does not remove receipts already stored under Activity.
If an order or receipt is missing
Refresh Activity and confirm the account you are using. Older orders from an earlier Karma version can contain fewer details.
If a payment completed but no order appears, follow Payment completed but your order is missing. For another receipt problem, start a support conversation and include the location, approximate purchase time, amount, payment method, and any order number you have. Never send full card details.