Skip to main content
Submit a request
Sign in
Karma
Karma for Business
Karma for Business
Here you find information on how to use Karma as a business
Karma - How the service works
How do we start a sale?
How do we create an item that we can add for sale?
How do we create and edit our store profile?
How do I change our opening hours in the settings?
How does a customer pick up the order?
How do I let the customer know where to pick up the food?
Common Questions
How do customers get information about the food we have for sale?
What quality of food should we offer in Karma?
How do I invite a co-worker?
Karma Basic - How it works
What is Karma Basic, and how does it work?
How do we create our business profile in Karma Basic?
How do we choose which mixed bags to sell on Karma?
How do we choose which days to sell on Karma Basic?
How does orders work in Karma Basic?
Payouts
Why do you need such detailed information for us to get paid?
How and when do we get paid?
Karma is changing payment provider during 2022
We have multiple locations, can we have the same payout accounts?
Where do I find a basis for the payout?
Can I get the monthly report emailed to me?
Return policy, complaints and missed pick-ups
A customer is dissatisfied with his/her order, what do we do?
A customer hasn't picked up the order before the latest pick-up time, what happens now?
A customer regrets his/her order, can we make a refund?
Technical Support
We've forgotten our Karma for Business password, what do we do?
Our opening hours are wrong and we have ongoing sales, what do we do?
I want to send out additional notifications to customers during the day - is it possible?