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  1. Karma
  2. Karma for buyers

Karma for buyers

Here you find information on how to use Karma as a buyer

Common Questions

  • I didn't get my order, what do I do?
  • The app won't start or is acting weirdly, what do I do?
  • What do I do if I've forgotten my password?

How it works

  • What's Karma?
  • What quality of food is offered in Karma?
  • How do I find locations nearby me?
  • How do I get notified when there's food I can rescue?
  • How do I buy food?
  • How do I pick up the food?
See all 13 articles

Return policy, complaints and missed pick-ups

  • I won't be able to pick up my order in time, what do I do?
  • I'm not satisfied with the food quality, what do I do?
  • I regret my purchase/I want to cancel my order, can I get a refund?

Payment methods

  • Which payment methods do you support?
  • Can I save my payment details?
  • Are my payment details stored securely?
  • I don't want to store my payment details, what do I do?
  • Can I get my order as a PDF?

Technical support

  • I can't share my order, what should I do?
  • How do I use Karma on my phone?
  • How do I turn off notifications?
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